by Brand | Jun 22, 2021 | Operations
With the country full-speed ahead on its pandemic recovery, there are many ways to define the new normal and offer what to do about it. Here’s my take: It’s time to restore your pre-Covid resident fee schedule. Many suspended parts of it – and for good reason – during...
by Brand | Jun 21, 2021 | Operations
Bad debt doesn’t have to be a bad thing. Many residents have suffered economic hardships in the past year as a result of uneven employment, and other personal life factors. The federal eviction moratoriums – which protected residents to some degree – have delayed, and...
by Brand | May 31, 2021 | Operations
Managing Lease Expirations When it comes to lease expirations, the need to look more than 90 days out is crucial. Disregard for long-range lease expiration planning can result in a financially destructive situation for well-intended apartment property management...
by Brand | May 31, 2021 | Operations
Proactive Ways to Improve Resident Retention You and your residents have been through an awful lot the past year. Many of them have been facing difficult situations personally, in their living arrangements and financially. Fortunately, well managed communities and...
by Brand | May 14, 2021 | Industry, Operations
The ongoing and somewhat unpredictable changes in the national eviction moratorium during the past year has created a confusing – if not economically painful – experience for apartment operators and their residents. Greg Brown, Senior Vice President, Government...
by Brand | May 10, 2021 | Industry, Operations
The federal government’s seemingly never-ending eviction moratorium made headline news twice this past week when a federal court ruled the national eviction moratorium was invalid, only to have another court issue reverse that decision for the time being. Apartment...