by Brand | Jul 19, 2021 | Operations
The apartment industry has proven resilient during the pandemic. Data from National Multihousing Council (NMHC) Rent Tracker Project indicates rent collections returned to normal last summer across 11.6 million professionally managed market-rate communities. However,...
by Brand | Jun 30, 2021 | Marketing, Operations
A personable, attentive and knowledgeable leasing professional will be a key component of any apartment community’s team during the second half of the year and most of the country steps away from pandemic restrictions and has the confidence to visit your property to...
by Brand | Jun 22, 2021 | Operations
With the country full-speed ahead on its pandemic recovery, there are many ways to define the new normal and offer what to do about it. Here’s my take: It’s time to restore your pre-Covid resident fee schedule. Many suspended parts of it – and for good reason – during...
by Brand | Jun 21, 2021 | Operations
Bad debt doesn’t have to be a bad thing. Many residents have suffered economic hardships in the past year as a result of uneven employment, and other personal life factors. The federal eviction moratoriums – which protected residents to some degree – have delayed, and...
by Brand | May 31, 2021 | Operations
Managing Lease Expirations When it comes to lease expirations, the need to look more than 90 days out is crucial. Disregard for long-range lease expiration planning can result in a financially destructive situation for well-intended apartment property management...
by Brand | May 31, 2021 | Operations
Proactive Ways to Improve Resident Retention You and your residents have been through an awful lot the past year. Many of them have been facing difficult situations personally, in their living arrangements and financially. Fortunately, well managed communities and...
