Boost resident retention with practical strategies for renewals, personalized offers, and objection handling—backed by tools, training, and leadership alignment.
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With the country full-speed ahead on its pandemic recovery, there are many ways to define the new normal and offer what to do about it.

Bad debt doesn’t have to be a bad thing. Many residents have suffered economic hardships in the past year as a result of uneven employment, and other personal life factors.

Long-range lease expiration planning is essential for your property's financial stability and ability to make up lost margins.

Resident retention should be more than just reporting on renewed leases; your software should help you proactively document satisfaction.

Because so many conferences and training sessions have moved online, it’s been hard for on-site staff to stay engaged and connected with the affordable housing community. Not only is this isolating...

The ongoing and somewhat unpredictable changes in the national eviction moratorium during the past year has created a confusing – if not economically painful – experience for apartment...

Solving this big problem of a never-ending eviction moratorium is both good for apartment owners and their residents. And yes, you can “apply” on behalf of the delinquent renter.

Apartment turnover has one of the most significant impacts to your financial performance. When you consider the lost revenue from vacancy loss combined with the expense to turn and re-market the...

One of the fastest growing trends in affordable property management during the pandemic has been an increased adoption of and reliance on technology.
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