Finding, training, and retaining the right people has never been harder—but your team is the foundation of every successful community. That’s why we brought together industry leaders for a conversation on smarter talent management in multifamily.

In this session, you’ll hear from:

• ‍Mark Cukro, President of Service Team Training (visit Service Team Training), who has trained thousands of multifamily professionals across the country. His proven approach shows how investing in people directly improves property performance and resident satisfaction.‍
• Lorene Daher, GROW Learning (GROW Learning), who shares how modern learning platforms and continuous education initiatives can create career growth pathways, improve engagement, and reduce employee turnover.‍
• Paul Craddock, ScreeningOne (ScreeningOne), who highlights how accurate background screening, compliance, and streamlined onboarding practices protect properties while supporting confident, data-driven hiring decisions.

Together, they explore how better hiring and stronger training create a complete workforce strategy, including:

• Unlocking training as one of the most overlooked drivers of resident satisfaction
• Protecting properties and strengthening teams through accurate, compliant hiring
• Building a connected hiring + training strategy that drives performance and satisfaction

Access the recording below to learn how smarter talent management can reduce turnover, strengthen your workforce, and elevate resident experiences.

If you’d like to see how these strategies—powered by solutions like GROW Learning and ScreeningOne, part of the Inhabit ecosystem—connect back into the ResMan Platform to streamline your operations, request a demo anytime.